At Altia Solutions, we prioritize the protection of your privacy. This privacy policy outlines how we collect, use, and protect your personal information in accordance with industry standards and regulations.

 

Types of Information Collected:

We collect the following types of personal information from our customers:

• Name
• Email address
• Phone number
• Shipment details (sender and recipient information, delivery addresses, contents of the shipment)
• Technical details (IP address, browser type, operating system)

 

Method of Information Collection:

Customer data is collected through various channels, including:

• Online forms filled out by customers
• Communication via email, phone, or social media
• Automatic data collection through cookies and other tracking technologies on our website

 

Purpose of Data Collection:

We collect customer information for the following purposes:

• Processing and fulfilling orders
• Providing customer support and responding to inquiries
• Sending promotional offers, newsletters, and marketing communications
• Improving our products and services
• Complying with legal and regulatory requirements

 

Data Security Measures:

We have implemented robust security measures to protect customer data from unauthorized access, alteration, or disclosure. These measures include:

• Secure encryption protocols for data transmission
• Restricted access to customer information on a need-to-know basis
• Regular monitoring of our systems for potential vulnerabilities and threats

 

Data Sharing:

Altia Solutions SMS consent will not be shared with third parties or affiliates for any purpose.

 

User Rights:

Customers have the following rights regarding their personal information:

• Right to access: Customers can request access to their personal data held by us.
• Right to rectification: Customers can request correction or update of their personal information if it is inaccurate or incomplete.
• Right to erasure: Customers can request deletion of their personal data under certain conditions.
• Right to object: Customers can object to the processing of their personal data for marketing purposes.

 

Contact Information:

If you have any questions, concerns, or requests regarding our privacy practices or this privacy policy, please contact us at:

• Email: [email protected]
• Phone: (832) 916-2047

 

Thank you for trusting Altia Solutions with your privacy.